House Rules
Stay essentials
Guest guide
We’re happy to have you as our guest. Whether you’re here for a short visit or a longer stay, our team will do everything we can to make you feel welcome and comfortable.
24 studios · Prespanska 39, Skopje
Reception working hours08:00–00:00
Lost your key card or locked out? Click for instructions
Stay essentials
High-speed optical internet
Appliance instructions
Sorting your waste
22:00–07:00
112 · 192 · 194 · 193
Sights & city events
Breakfast & dining
Transfers & local travel
Local rental options
Arrival & departure
Explore & unwind
Check-in is 14:00–20:00 and check-out is 07:00–12:00. Early arrival and late departure require reception confirmation and depend on availability. All guests must register with a valid passport or national identity card.
• Quiet hours are 22:00–07:00.
• Smoking and vaping are not allowed in rooms, balconies or indoor shared areas.
• Parties, loud music and disruptive gatherings are not allowed.
• Only registered guests may stay overnight.
• Pets are not allowed.
• Guests are responsible for damage, missing items and exceptional cleaning; these may result in Extra Pay.
Breakfast is served 07:00–10:00. Laundry, private garage parking and other optional services are available for Extra Pay. Ask reception for availability and the current charge.
Keep room access details secure, follow staff safety instructions and report damage promptly. Return any physical keys and settle any outstanding Extra Pay items before departure.
Your studio includes a kitchenette with a hob, kettle and fridge, plus a TV and air conditioning. Use the appliance controls to select the setting you need, and switch the hob off after cooking. Fill the kettle with water before switching it on.
The air-conditioning remote is in the drawer under the TV. Select your preferred mode and temperature; 22–24 °C is recommended. Keep windows closed while it is running.
If a control is unfamiliar or something is not working, ask reception to show you how to use it. Do not attempt repairs yourself.
Breakfast is served daily from 07:00–10:00 in our Coffee & Bar. Ask reception about breakfast arrangements, dietary requirements and meal recommendations. Your kitchenette is also available for preparing your own meals.
Find sights, neighbourhoods, cafés and nature trips, with directions from Astera and the latest city events on our Discover Skopje page.
Ask reception to help arrange a taxi or enquire about an airport transfer in advance. Reservations are subject to availability; transport is Extra Pay. The bus and railway station is approximately a five-minute walk away. Confirm current bus routes, tickets and departure times before travelling.
For car-hire options, contact reception for local recommendations. Confirm availability, licence requirements, insurance, deposit and collection details directly with the rental provider before booking. Car hire is Extra Pay.
Check-in: 14:00–20:00. Check-out: 07:00–12:00. Bring a valid passport or national identity card. Early arrival or late departure must be confirmed by reception and is subject to availability. Return your key card and settle outstanding services before departure.
Explore the Old Bazaar, Stone Bridge and Macedonia Square, or plan a trip to Vodno or Matka Canyon. Discover Skopje lists local events; our Fitness & Spa page offers wellness options with Synergy. Ask reception for suggestions for your stay.
Network: Enjoy your high speed Symmetric Optical Internet Access.
Bins are in the courtyard, left of the entrance. Blue for paper and plastic, grey for everything else.
Quiet hours are 22:00 to 07:00. No parties. Smoking is not allowed inside the building.
Emergency: 112. Police: 192. Ambulance: 194. Fire: 193. Lock-out: our 24/7 number.
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