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Astera Apart Hotel

Guest guide

Welcome to Astera Apart Hotel

We’re happy to have you as our guest. Whether you’re here for a short visit or a longer stay, our team will do everything we can to make you feel welcome and comfortable.

24 studios · Prespanska 39, Skopje

Reception working hours08:00–00:00

Room access in case of emergency (lost key card)

Lost your key card or locked out? Click for instructions

Room equipment & how to use it

Appliance instructions

Emergency numbers

112 · 192 · 194 · 193

Getting around & Discover Skopje

Sights & city events

Breakfast & meal options

Breakfast & dining

Taxi, airport transfer & public transportation

Transfers & local travel

Check-in & check-out

Arrival & departure

Activities during your stay

Explore & unwind

House Rules

Arrival and departure

Check-in is 14:00–20:00 and check-out is 07:00–12:00. Early arrival and late departure require reception confirmation and depend on availability. All guests must register with a valid passport or national identity card.

During your stay

• Quiet hours are 22:00–07:00.

• Smoking and vaping are not allowed in rooms, balconies or indoor shared areas.

• Parties, loud music and disruptive gatherings are not allowed.

• Only registered guests may stay overnight.

• Pets are not allowed.

• Guests are responsible for damage, missing items and exceptional cleaning; these may result in Extra Pay.

Services

Breakfast is served 07:00–10:00. Laundry, private garage parking and other optional services are available for Extra Pay. Ask reception for availability and the current charge.

Safety and departure

Keep room access details secure, follow staff safety instructions and report damage promptly. Return any physical keys and settle any outstanding Extra Pay items before departure.

Learn more

Room equipment & how to use it

Your studio includes a kitchenette with a hob, kettle and fridge, plus a TV and air conditioning. Use the appliance controls to select the setting you need, and switch the hob off after cooking. Fill the kettle with water before switching it on.

The air-conditioning remote is in the drawer under the TV. Select your preferred mode and temperature; 22–24 °C is recommended. Keep windows closed while it is running.

If a control is unfamiliar or something is not working, ask reception to show you how to use it. Do not attempt repairs yourself.

Breakfast & meal options

Breakfast is served daily from 07:00–10:00 in our Coffee & Bar. Ask reception about breakfast arrangements, dietary requirements and meal recommendations. Your kitchenette is also available for preparing your own meals.

Getting around & Discover Skopje

Find sights, neighbourhoods, cafés and nature trips, with directions from Astera and the latest city events on our Discover Skopje page.

Taxi, airport transfer & public transportation

Ask reception to help arrange a taxi or enquire about an airport transfer in advance. Reservations are subject to availability; transport is Extra Pay. The bus and railway station is approximately a five-minute walk away. Confirm current bus routes, tickets and departure times before travelling.

Rent a car

For car-hire options, contact reception for local recommendations. Confirm availability, licence requirements, insurance, deposit and collection details directly with the rental provider before booking. Car hire is Extra Pay.

Check-in & check-out

Check-in: 14:00–20:00. Check-out: 07:00–12:00. Bring a valid passport or national identity card. Early arrival or late departure must be confirmed by reception and is subject to availability. Return your key card and settle outstanding services before departure.

Activities during your stay

Explore the Old Bazaar, Stone Bridge and Macedonia Square, or plan a trip to Vodno or Matka Canyon. Discover Skopje lists local events; our Fitness & Spa page offers wellness options with Synergy. Ask reception for suggestions for your stay.

Wi-Fi

Network: Enjoy your high speed Symmetric Optical Internet Access.

Waste and recycling

Bins are in the courtyard, left of the entrance. Blue for paper and plastic, grey for everything else.

Quiet hours

Quiet hours are 22:00 to 07:00. No parties. Smoking is not allowed inside the building.

Emergency numbers

Emergency: 112. Police: 192. Ambulance: 194. Fire: 193. Lock-out: our 24/7 number.

AROUND

Around Astera

Popular places, malls, stores and services near Prespanska 39. Times are approximate.

Sights

Macedonia Square

The city's main square with the Warrior on a Horse monument.

20 min walkDirections

Stone Bridge

15th-century bridge linking the square with the Old Bazaar.

22 min walkDirections

Old Bazaar (Čaršija)

Ottoman-era market streets, mosques, cafés and crafts.

25 min walkDirections

Skopje Fortress (Kale)

Hilltop fortress with views across the city.

30 min walkDirections

Millennium Cross, Vodno

Cable car to the cross on Mount Vodno.

20 min driveDirections

Matka Canyon

Lake, caves and hiking trails outside the city.

35 min driveDirections

Shopping malls

Skopje City Mall

Largest mall in the city, shops, cinema and food court.

10 min driveDirections

East Gate Mall

Modern mall in the east of the city.

10 min driveDirections

GTC Skopje

Central shopping centre next to the square.

18 min walkDirections

Ramstore Mall

Central mall with supermarket and cafés.

20 min walkDirections

Stores & supermarkets

Ramstore supermarket

Large supermarket for groceries.

20 min walkDirections

Vero supermarket

Supermarket chain with long opening hours.

10 min walkDirections

Tinex supermarket

Everyday groceries close by.

8 min walkDirections

Services

Pharmacy (Apteka)

Several pharmacies nearby; some open 24/7.

5 min walkDirections

ATM / bank

Cash machines on the main boulevards.

5 min walkDirections

Exchange office

Currency exchange (menuvačnica) near the station and centre.

8 min walkDirections

City Hospital Skopje

General hospital in the centre.

8 min driveDirections

Food & cafés

Debar Maalo

Neighbourhood of traditional restaurants and bars.

30 min walkDirections

Old Bazaar kebab houses

Try kebapi and burek in the Čaršija.

25 min walkDirections

Vardar Quay cafés

Riverside terraces along the Vardar.

20 min walkDirections

Transport

Skopje bus & railway station

Intercity buses and trains.

5 min walkDirections

Skopje International Airport

Airport shuttle bus or taxi.

20 min driveDirections

Taxi

Reception can call a licensed taxi for you.